Continental Autodiagnos™ Drive
remote vehicle data solution
From vehicle data to connected car services
Continental Autodiagnos™ Drive remote vehicle data solution is an easy and clever aftermarket solution designed to make the most of the data collected from passenger cars and light trucks already on the road. Whether you are connecting a private vehicle or a fleet of vehicles, our system makes data collection seamless and simple, since it can be used with multiple makes and for many different use cases. This allows you to focus on how to leverage all that useful information rather than worrying about how to collect it.
From vehicle data to connected car services
Using a single plug-and-play hardware solution, Autodiagnos™ Drive gives you live access to the extended vehicle diagnostic data of all popular makes and models – and of course our platform complies with the latest security standards.
The most important advantages
- Standardization of various vehicle parameters of all popular makes and models for passenger cars and light commercial vehicles
- Deep insights beyond EOBD/OBD-2 parameters for a wide variety of vehicles
- Ready for future evolutions of vehicle interfaces thanks to close cooperation with OEMs and proven expertise in automotive engineering
- Big data analytics with a growing portfolio of value adding services
- Easy retrofitting of non-connected vehicles thanks to plug-and-play installation
- Easy integration into your specific IT environment
Fleet telematics providers
As a fleet telematics provider using the Autodiagnos™ Drive remote vehicle data solution, you can connect a large number of vehicle models from different manufacturers. This is achieved by the live access to extended vehicle data and an easily installed, plug-and-play hardware solution.
You get live data on the vehicle’s location and condition. You can then use this information to efficiently plan upcoming maintenance work, thereby digitalizing and automating your vehicle management. For example, error messages (DTCs) can be quickly classified, enabling you to take suitable countermeasures right away. You could instruct the driver to stop driving immediately, or to take the vehicle to the nearest workshop. Additionally, the entire system is 100% compliant with automotive security and data protection standards.
Advantages for fleet telematics providers and their customers:
- Reduce your customers’ total cost of ownership by evaluating fuel level, odometer and error message (DTC) data.
- Avoiding infringement of owner liability, consequential damage and loss of value caused by the late detection of error messages (DTCs) and non-compliance with service intervals for fleet vehicles.
- You can reduce downtimes thanks to early, proactive planning of maintenance measures.
- You always have reliable mileage and location data for digital driver logbooks.
- You can also track stolen vehicles.
Breakdown services
As a breakdown and towing company, your reliable and innovative service will set you apart from your competitors – and the Autodiagnos™ Drive remote vehicle data solution will support reducing your operating costs and increasing customer loyalty.
With just one hardware solution, you get remote access to location and detailed vehicle data for all the popular vehicle makes – plus information about maintenance intervals, tire pressure, battery status, and error codes (DTCs). Autodiagnos™ Drive remote vehicle data solution will give you an assessment of the situation before the vehicles go on duty.
You can trust the competence of one of the world’s largest automotive suppliers and the know-how of our security experts. Our product is tested and fully certified by external companies. It addresses all the automotive standards to guarantee the security of the vehicle. Additionally, the entire system is fully in compliance with the most stringent security and data protection standards.
Advantages for breakdown services:
- You reduce your personnel and operating costs thanks to the transmission and assessment of relevant engine control unit information, warning lights and error codes (DTCs) before you decide whether to call a technician or have the vehicle towed.
- Cost and time savings thanks to the exact GPS localization of the breakdown vehicle and remote diagnosis by your control center.
- Your route and resource planning will become more efficient, because your technicians receive error diagnoses from the control center, so they know right away which parts are required. Alternatively, they can make all the necessary preparations beforehand while the vehicle is being towed to the workshop.
- Transparent customer service – the customer is informed by telephone about the current situation, the scope of the necessary measures and an evaluation of whether the vehicle can be driven.
Repair facilities
More and more repair facilities are using telematics solutions to improve their services. Take advantage of these benefits and increase customer loyalty with the help of our customized platform solution.
Using a single, plug-and-play hardware solution, our remote vehicle data solution gives you live access to the advanced vehicle diagnostic data of all the popular vehicle makes and models.
You can trust the competence of one of the world’s largest automotive suppliers and the know-how of our security experts. Our product is tested by external companies and is fully certified. It addresses all the automotive standards, guaranteeing the security of the vehicle.
Advantages for repair facilities
- Your shops procedures become more efficient – because you already know the reason why the vehicle is coming to you, allows you to make all the preparations in advance and order the necessary spare parts where required.
- Improved customer loyalty – because you possess reliable knowledge of the vehicle’s condition.
- Proactive contact – thanks to your overview of maintenance intervals, timely error message (DTC) information from your customers, early assessment of costs and short downtimes.
- Immediate assistance in the event of breakdowns – you have the vehicle location information and understandable descriptions of diagnostic trouble codes (DTCs), so you can direct customers to the nearest facility or instruct them what to do.
OEMs
When you use our Autodiagnos™ Drive remote vehicle data solution as an OEM, you have the option of subsequently connecting all unconnected vehicles. You can then offer numerous services thanks to the mobile extraction and transmission of vehicle data.
You can trust the competence of one of the world’s largest automotive suppliers and the know-how of our security experts. Tested by external companies, our product is fully certified. It addresses all the automotive standards to guarantee the security of the vehicle.
Advantages:
- Fast integration in just a few months.
- Increased customer loyalty to authorized repair facilities thanks to early detection of vehicle problems, remote reading of diagnostic trouble codes (DTCs), and the possibility of direct customer contact.
- You can offer a fast, targeted breakdown service for your customers thanks to your mobile evaluation of a vehicle’s location and condition.
- Makes your vehicles ready for digitalized fleet management services, thanks to mobile access to GPS information, fill level, odometer, service information, and error messages (DTCs).
- You can support your OEM customer service by evaluating vehicle status information even before the customer takes the vehicle to the shop. This results in faster response and cost calculations, optimized workshop utilization and more satisfied customers due to shorter vehicle downtimes.
How does it work?
The cloud solution gives every provider of connected vehicle services uniform access to comprehensive light-duty vehicle data. Our platform can be easily integrated into existing systems, enabling your data driven services. The Continental Autodiagnos™ Drive solution complies with the latest security standards and processes. The solution stores, analyzes, and routes vehicle data streams in real time. The hardware can be easily installed and set up in a few minutes for the respective vehicle.
Technology
- One solution simplifies access to most manufacturers’ vehicle data
- Cloud based data streaming, routing, and storage
- A growing portfolio of value-added services, including data analytics
- Integration into your specific IT environment and customer-facing platforms
- Security systems are tested and certified by Continental security experts and external security companies
- Extensive data privacy measures, from the vehicle to the cloud to your platform
- Extensive design, testing, and validation ensure no impairment of vehicle functions or safety
- Over-the-air updates for continuous feature upgrades and security improvements to keep the system up-to-date at all times